Whilst undertaking Investigations all Private Investigators should adhere to the following items:
Private Investigator Training - Surveillance Techniques
Investigators should not engage in any activity which may place either themselves, another Investigator, the subject or any member of the public in any danger.
Investigators will abide by and obey all laws relating to the Road Traffic Act, Acts of Parliament, Privacy Act, Private Agents Act or any other legislation connected with the performance of our industry.
Obey any Lawful instructions given by a member of the Police.
Carry their Inquiry Agents Licence when undertaking investigations and produce such licence when requested by a member of the Police.
Conduct investigations within the confines of the Codes of Practice in relation to the Private Agents Act.
Carry out their duties in a professional and courteous manner and conduct themselves above reproach.
Not divulge to any member of the public the nature to your investigation or any details regarding the Subject / Claimant.
During the course of the investigation to record detailed notes of all activities and events pertaining to the subjects activities during each period of surveillance. Noting all registration numbers, makes,models and colors of any vehicles and full street addresses of and buildings frequented by the subject.
To obtain video of the subjects activities, as it relates to his or hers injury's (Workers Comp Insurance).
At the completion of the investigation all Daily Notes, Video or Photographic evidence, Documents and Instructions relating to the investigation are to be returned to the office along with an Invoice or services detailing daily surveillance time, travel time, kilometres travelled and any other reasonable cost incurred in conducting the investigation.
When an investigation is likely to continue past the “Due by Date” an Interim Report outlining the reason why the matter cannot be completed within the time frame and an expected completion date must be forwarded to the office as soon as possible and prior to the “Due by Date”.
During the investigation any member of the public dealt with through the course of inquiries shall be treated courteously an in a professional manner.
Investigators should familiarise themselves with Makes / Models of motor vehicles as an integral part of their role as an investigator.